Capacity for high-volume teams
Manage several simultaneous calls with queues, hunt groups and visibility of each extension's status.
Virtual PBX for businesses in Madrid
Design a virtual PBX for Madrid ready for high call volumes, sales teams, multiple offices and coordinated support from a single dashboard.
- Unlimited calls to landlines and mobiles in Spain.
- National and international numbering.
- Extensions for computer, mobile and tablet.
- Physical terminals available for rent.
- Call recording.
How does a virtual PBX in Madrid work?
A virtual PBX in Madrid lets a company with several agents handle concurrent calls, route each enquiry and keep full traceability of phone activity.
It's useful for sales, support and consultancy teams, B2B services or companies with regional offices that need consistent operations without installing a PBX in every location.
VoIPer provides multi-device extensions, queues, recording, schedules and CRM integration so telephony connects with your sales and customer service processes.
Discover all our integrations with CRM and ERPBusiness telephony for high-volume operations in Madrid
Madrid usually demands faster response times, several agents handling calls at once and coordination between the main office, regional offices and remote staff. This page is focused on that scenario.
Centralised operations for multiple offices
Unify telephony for Madrid and other regional offices in a single dashboard with shared rules, schedules and reporting.
Integration with sales processes
Connect your PBX with CRM or ERP to identify calls, log activity and speed up your sales team's work.
Enhance your virtual PBX in Madrid
Your company's PBX in Madrid can go beyond telephony: optional artificial intelligence, Microsoft Teams as an extension and the widest range of integrations on the market.
Artificial intelligence
Optional AI agents that answer your business calls in Madrid 24 hours a day, book appointments or reservations, transcribe and analyse every conversation and transfer to a human agent when needed.
Discover AI
Microsoft Teams
Turn Teams into another extension of your PBX in Madrid: external calls with your corporate number, at no extra cost from VoIPer.
See Microsoft TeamsCRM and ERP integrations
No other PBX offers so many integrations: connect your Madrid business's telephony with your CRM or ERP and log every call automatically.
See integrationsFuncionalidades incluidas
IVR - Menú de opciones
Configure menús de voz interactivos para dirigir automáticamente las llamadas.
Grabación de llamadas
Grabe y almacene en la nube todas sus conversaciones telefónicas.
Desvío de llamadas
Redirija llamadas a móviles, extensiones o buzones automáticamente.
Franjas horarias
Defina horarios de atención y configure respuestas automáticas fuera de horario.
Buzón de voz
Reciba mensajes de voz cuando no pueda atender una llamada.
Colas de llamadas
Gestione eficientemente el flujo de llamadas con colas y música de espera.
Líneas de backup
Desvío automático en caso de fallo de conectividad.
Informes detallados
Analice el flujo de llamadas de su empresa con informes completos.
Extensiones en el navegador
Atienda llamadas desde el navegador de su ordenador, sin instalar software adicional.
¿Por qué elegir VoIPer?
Sin hardware
Desarrollo propio
Atención al cliente de máxima calidad
Integrable con CRM y ERP
App móvil
Multidispositivo
Contact
Let's talk
All inclusive, no small print.