Better distribution between support and sales
Route every call to the right team and avoid bottlenecks when sales work and technical support run side by side.
Virtual PBX for businesses in Bilbao
Organise support, sales and after-sales calls in Bilbao with a virtual PBX built for technical teams, sales staff and mobile personnel.
- Unlimited calls to landlines and mobiles in Spain.
- National and international numbering.
- Extensions for computer, mobile and tablet.
- Physical terminals available for rent.
- Call recording.
How does a virtual PBX in Bilbao work?
A virtual PBX in Bilbao helps B2B, industrial and technical service companies separate sales calls, incidents, after-sales and admin without multiplying physical lines.
When part of the team is at a customer site, a warehouse, a job site or travelling, cloud extensions let them keep answering from a mobile, browser or IP phone.
VoIPer offers queues, call forwarding, recordings and reports so every call is tracked and your team can respond with greater continuity.
Discover all our integrations with CRM and ERPTelephony for technical support and B2B teams in Bilbao
In Bilbao and the north, many companies need to combine technical, sales and after-sales support. A virtual PBX helps organise those flows without complicating your infrastructure.
Greater continuity while on the move
If part of the team is with customers, on a job site, at a plant or on visits, the PBX keeps working from mobile or browser.
Clearer tracking of activity
Review recordings, history and reports to understand response times, workload per agent and opportunities for improvement.
Enhance your virtual PBX in Bilbao
Your company's PBX in Bilbao can go beyond telephony: optional artificial intelligence, Microsoft Teams as an extension and the widest range of integrations on the market.
Artificial intelligence
Optional AI agents that answer your business calls in Bilbao 24 hours a day, book appointments or reservations, transcribe and analyse every conversation and transfer to a human agent when needed.
Discover AI
Microsoft Teams
Turn Teams into another extension of your PBX in Bilbao: external calls with your corporate number, at no extra cost from VoIPer.
See Microsoft TeamsCRM and ERP integrations
No other PBX offers so many integrations: connect your Bilbao business's telephony with your CRM or ERP and log every call automatically.
See integrationsFuncionalidades incluidas
IVR - Menú de opciones
Configure menús de voz interactivos para dirigir automáticamente las llamadas.
Grabación de llamadas
Grabe y almacene en la nube todas sus conversaciones telefónicas.
Desvío de llamadas
Redirija llamadas a móviles, extensiones o buzones automáticamente.
Franjas horarias
Defina horarios de atención y configure respuestas automáticas fuera de horario.
Buzón de voz
Reciba mensajes de voz cuando no pueda atender una llamada.
Colas de llamadas
Gestione eficientemente el flujo de llamadas con colas y música de espera.
Líneas de backup
Desvío automático en caso de fallo de conectividad.
Informes detallados
Analice el flujo de llamadas de su empresa con informes completos.
Extensiones en el navegador
Atienda llamadas desde el navegador de su ordenador, sin instalar software adicional.
¿Por qué elegir VoIPer?
Sin hardware
Desarrollo propio
Atención al cliente de máxima calidad
Integrable con CRM y ERP
App móvil
Multidispositivo
Contact
Let's talk
All inclusive, no small print.