PBX for Courier & Parcel Companies
Manage calls from customers, drivers and the warehouse from a single platform.
- Unlimited simultaneous lines
- Extensions for drivers
- Tracking IVR
- No hardware
Smooth communications for daily logistics
The courier sector demands speed: customers asking about their parcels, drivers reporting incidents, and the warehouse coordinating routes — all at the same time.
With VoIPer you assign mobile extensions to drivers, configure a tracking IVR for customers and keep constant communication with the warehouse.
No physical exchange, no cables, no maintenance. Your operators and drivers connected from wherever they are.
Features for logistics and distribution
Mobile extensions
Each driver with their own extension accessible from their smartphone.
Tracking IVR
Automatic menu for parcel enquiries without human intervention.
Simultaneous lines
Handle multiple calls at once with no engaged tone.
Incident recording
Record incident communications for full traceability.
Warehouse routing
Connect customers directly to the logistics department.
Call queue
Customers wait on hold while the operator finishes another task, so no call is ever lost.
Connect your team without limits
Live in 24 hours, mobile extensions included.
Let's talk
All inclusive, no small print.