VoIPer implements WebRTC in its cloud telephone services, the evolution of voice IP
It is a functionality added to the web´s browsers, through which it is possible to carry out audio communications in real time. WebRTC is an open-source project promoted by the companies Google, Mozilla and Opera
Microsoft recently started supporting WebTRC, so today it is supported by Google Chrome, Mozilla Firefox, Opera and Microsoft Edge, in addition to IOS, Android, Mac OSX, Linux and Windows 10 operating systems.
It is a multiplatform system, so it is not necessary to use the same platform to get in touch.
At the audio level, WebTRC offers not only the codes, but also components necessary to generate a great use experience. This includes acoustic echo cancellation (AEC), automatic gain control (AGC), noise reduction, noise suppression and access to hardware and control across multiple platforms.
You need, as well as a web browser that supports WebRTC technology, permission to access webcam, microphone and speaker of the laptop or computer.
The most immediate application that can be distinguished by this new technology is the multimedia communication, as with the Skype system. But with WebTRC there would be no need to have any program installed on the computer or mobile. Something like Google is doing with its Hangout cloud application, for example.
There are already tools, such as the one offered by DVBS, Cloud ACD, with applications for the 100% Cloud agent, which simplifies management and eliminates software distribution problems in these positions, even in distributed environments.
In summary, this type of tool decentralizes work, and provides a quick start-up and easy usability, facilitating, among other things, teleworking.
In addition, our WebRTC service can be integrated with solutions that need to include voice, such as educational platforms, healthcare platforms or any solution that needs to incorporate secure internal calls.
If you want to try a Voiper switchboard for a 30-day free trial, fill out the form and one of our advisors, will get in touch with you as soon as possible
