Professionalize your call centre with our predictive dialler.
Voiper puts at your disposal a powerful software for a call centre in the cloud.
Implement powerful software with WebRTC technology in you call centre from just 12€ per position/stand.
Voiper is a powerful tool that allows you to improve, increase productivity and control you call centre.
Would you like to know more about the Voiper call centre software? Contact us without obligation and one or our commercial advisors will give you a remote demonstration of all the possibilities of our predictive dialler.
Some reasons to choose our auto dialler are the follows:
Are you looking to implement a tool in your call centre that allows you to increase your productivity? Voiper Predictive dialler will help you do just that. Its most outstanding features are the following:
Voiper Call Centre allows you to intuitively, effectively and efficiently manage different, types of telephone campaigns concurrently: Inbound, outbound preview, outbound IVR blasting and predictive outbound
Our predictive dialler tool allows to generate a wide range of reports for the control of the contact centre management. Based on the need to meet the need so multiple business models, our reports guarantee an efficient measurement of the quality parameters of your telephone exchange operations
The supervision module of our switchboard software allows real time monitoring of the main and immediate parameters to guarantee the maximum efficiency of your switchboard. It includes: processed calls, qualifications, status of agents and campaigns, agent monitoring (Channel, spy, whisper & conference) are some of the software´s functionalities
Voiper call Centre has a form creations interface to display in each agent that receives a call, being able to assign different forms per campaign, Data collection form the forms can be downloaded as campaign reports
The software for Voiper telephone exchanges allow to launch actions towards a web CRM/ERP each time an agent receives/generates a communication, in addition, from said CRM/ERP a management can be “qualified” so that it impacts the reports.
If you want us to give you a demo of the Voiper Call centre software without obligation, fill in the form and one of our consultants will get in touch with you as soon as possible.
At Voiper we are specialized in business communications in the cloud. If you need information about virtual switchboard, videoconference, telephone numbering or webRTC, do not hesitate to contact us.
